Payments made with Nepting terminals are not going through
Resolved·Full outage

The incident has been resolved. All our services are back to normal and you can now use our services as normal.Thank you for your patience and feedback.

Fri, Jul 5, 2024, 03:18 PM
(1 year ago)
·
Affected components
Updates

Resolved

The incident has been resolved. All our services are back to normal and you can now use our services as normal.Thank you for your patience and feedback.

Fri, Jul 5, 2024, 03:18 PM

Monitoring

A fix has been pushed to production. Everything should be working as expected. We are monitoring the status of Nepting payments for the time being.

Fri, Jul 5, 2024, 02:10 PM(1 hour earlier)

Identified

Nepting has informed us that a solution has been found. A fix will be deployed before 16:00 CET.We will provide another update in 2 hours or as soon as more information becomes available.

Fri, Jul 5, 2024, 12:48 PM(1 hour earlier)

Identified

We continue experiencing issues with Nepting payments not going through. Our engineers are working with Nepting to resolve this issue as fast as possible.We will provide another update in 2 hours or as soon as more information becomes available.

Fri, Jul 5, 2024, 11:40 AM(1 hour earlier)

Identified

We continue experiencing issues with Nepting payments not going through. Our engineers are working with Nepting to resolve this issue as fast as possible.We will provide another update in 2 hours or as soon as more information becomes available.

Fri, Jul 5, 2024, 09:25 AM(2 hours earlier)

Identified

We are experiencing an outage with Nepting payment processing. We are investigating this incident, and we are working with Nepting to resolve this issue as soon as possible.

Fri, Jul 5, 2024, 07:16 AM(2 hours earlier)
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