The incident has been resolved. All our services are back to normal and you can now use our services as normal. Thank you for your patience and feedback.
Posted Jul 05, 2024 - 17:18 CEST
Monitoring
A fix has been pushed to production. Everything should be working as expected. We are monitoring the status of Nepting payments for the time being.
Posted Jul 05, 2024 - 16:10 CEST
Update
Nepting has informed us that a solution has been found. A fix will be deployed before 16:00 CET. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 05, 2024 - 14:48 CEST
Update
We continue experiencing issues with Nepting payments not going through. Our engineers are working with Nepting to resolve this issue as fast as possible. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 05, 2024 - 13:40 CEST
Update
We continue experiencing issues with Nepting payments not going through. Our engineers are working with Nepting to resolve this issue as fast as possible. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 05, 2024 - 11:25 CEST
Identified
We are experiencing an outage with Nepting payment processing. We are investigating this incident, and we are working with Nepting to resolve this issue as soon as possible.
Posted Jul 05, 2024 - 09:16 CEST
This incident affected: In-store tools (Nepting payment terminal integration).