All Systems Operational
Payments ? Operational
90 days ago
99.9 % uptime
Today
Buy now pay later ? Operational
90 days ago
99.9 % uptime
Today
Credit payments ? Operational
90 days ago
99.9 % uptime
Today
Fragments in-page client ? Operational
90 days ago
99.9 % uptime
Today
In-store tools Operational
90 days ago
99.93 % uptime
Today
Point-of-sale client ? Operational
90 days ago
99.9 % uptime
Today
Adyen payment terminal integration ? Operational
90 days ago
99.96 % uptime
Today
Nepting payment terminal integration ? Operational
90 days ago
99.92 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
E-commerce integrations Operational
90 days ago
99.98 % uptime
Today
Shopify ? Operational
90 days ago
99.98 % uptime
Today
Payouts Operational
90 days ago
99.98 % uptime
Today
Standard payouts ? Operational
90 days ago
99.98 % uptime
Today
Direct integration payouts ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:00 CET
Scheduled - Hello,

We would like to inform you that a maintenance activity impacting all our services is scheduled on Thursday, February 13, 2025.
The services may experience degradation for approximately one hour on Thursday, February 13, 2025, from 1 AM to 2 AM (Paris Time).

Kind Regards

The Alma support team.

Feb 6, 10:33 CET
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - The infrastructure provider has identified and remediated the availability issues.
All Alma's service are working as expected.

Feb 6, 10:40 CET
Monitoring - The infrastructure provider has implemented a fix that mitigated the incident.
Alma's service are working, after this fix.
We are monitoring the services to ensure a full recovery of all services.

Feb 6, 10:17 CET
Update - The incident at our infrastructure provider is still being worked on.
We are looking for mitigation methods.

Feb 6, 10:12 CET
Update - The incident is still being investigated.
The incident is caused by an on-going incident on one of Alma’s infrastructure provider. We are looking into ways to mitigate the incident to restore the service, as soon as possible.

Feb 6, 09:41 CET
Investigating - We have identified an issue with some of our frontend services, we are working to fix the problem as quickly as we can.
Feb 6, 09:28 CET
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.