Resolved -
The infrastructure provider has identified and remediated the availability issues.
All Alma's service are working as expected.
Feb 6, 10:40 CET
Monitoring -
The infrastructure provider has implemented a fix that mitigated the incident.
Alma's service are working, after this fix.
We are monitoring the services to ensure a full recovery of all services.
Feb 6, 10:17 CET
Update -
The incident at our infrastructure provider is still being worked on.
We are looking for mitigation methods.
Feb 6, 10:12 CET
Update -
The incident is still being investigated.
The incident is caused by an on-going incident on one of Alma’s infrastructure provider. We are looking into ways to mitigate the incident to restore the service, as soon as possible.
Feb 6, 09:41 CET
Investigating -
We have identified an issue with some of our frontend services, we are working to fix the problem as quickly as we can.
Feb 6, 09:28 CET