All Systems Operational
Payments ? Operational
90 days ago
100.0 % uptime
Today
Buy now pay later ? Operational
90 days ago
100.0 % uptime
Today
Credit payments ? Operational
90 days ago
100.0 % uptime
Today
Fragments in-page client ? Operational
90 days ago
100.0 % uptime
Today
In-store tools Operational
90 days ago
99.29 % uptime
Today
Point-of-sale client ? Operational
90 days ago
100.0 % uptime
Today
Adyen payment terminal integration ? Operational
90 days ago
100.0 % uptime
Today
Nepting payment terminal integration ? Operational
90 days ago
97.88 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
E-commerce integrations Operational
90 days ago
100.0 % uptime
Today
Shopify ? Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Standard payouts ? Operational
90 days ago
100.0 % uptime
Today
Direct integration payouts ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Platform infrastructure upgrade Sep 16, 2024 09:00-10:00 CEST
Hello,

We will be performing an enhancement on our core infrastructure. During this operation, you could encounter some perturbation or slowness, for a few seconds, on Alma’s services (api.getalma.eu, dashboard.getalma.eu, etc). You could also be invited to re-authenticate on Alma’s applications.

Kind regards

Platform team

Posted on Aug 28, 2024 - 11:44 CEST
Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024
Resolved - Hello,

We are currently experiencing an incident that has degraded Shopify service since 10:12 CEST.
Our teams are currently resolving the issue.

update : resolved at 10:50 CEST

Sep 9, 10:50 CEST
Completed - The scheduled maintenance has been completed.
Sep 9, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CEST
Scheduled - Hello,

In preparation for the operation of 2024-09-16, we will be performing enhancements on our routing infrastructure. During this operation, you could encounter some perturbation or slowness, for a few seconds, on Alma’s services (api.getalma.eu, dashboard.getalma.eu, etc).

Kind Regards
Platform team

Aug 28, 11:40 CEST
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.