Between 30/03/2023 13:22 CEST and 06/04/2023 10:08 CEST, for SMS sent through one of our providers.
Most SMS concerned : payment reminders and other noncritical SMS.
In some cases, this incident could have impacted the user’s ability to go through a payment as expected.
All of these actions could be retried at that time, and would have had high chances of going through an alternative provider when doing so.
The account settings from one of our SMS providers were changed to "Marketing purposes" which made our SMS subject to french regulation on marketing SMS, even for our transactional SMS.