The incident has been resolved. All our services are back to normal and you can now use our services as normal. Thank you for your patience and feedback.
Posted Oct 26, 2023 - 22:03 CEST
Monitoring
The outage is still ongoing on our SMS providers to send SMS on the Orange network in France.
Customers may not be receiving the SMS to finalize their payment, or they may receive it with a slight (40-60 seconds) delay.
There is no significant impact as of now based on our calculation.
Posted Oct 26, 2023 - 19:40 CEST
Identified
Our SMS providers are experiencing an outage to send SMS on the Orange network in France.
Customers may not be receiving the SMS to finalize their payment, or they may receive it with a slight (2-5 minutes) delay.
There is no significant impact as of now based on our calculation.
Posted Oct 26, 2023 - 17:35 CEST
This incident affected: Payments (Buy now pay later).