SMS Delivery delays
Incident Report for Alma
Resolved
We are no longer experiencing SMS delivery delays when sending messages
Posted Nov 03, 2023 - 08:46 CET
Update
We are no longer observing abnormally long times-to-deliver for SMS's

We will keep monitoring it and provide another update in 2 hours or as soon as more information becomes available
Posted Nov 02, 2023 - 19:11 CET
Monitoring
We are experiencing delays delivering SMS via our SMS providers and are currently monitoring the issue.

According to our providers, the issue affects the Bouygues Telecom Network in France.

This issue typically doesn't prevent customers from making purchases with Alma.

We will provide updates as we learn more information.
Posted Nov 02, 2023 - 14:21 CET