Our in-page payment solution Fragments had an outage between 20/04/2023 15:31 CEST and 21/04/2023 09:57 CEST. It was unable to process payments during the entire duration of the outage.
A new and improved version of the fragments (in-page) solution is currently being developped.
We delivered adjustements for our Fragments client, breaking our payment processor integration. We were not able to detect the breakage before they reached production.
Our engineering team is focused on improving our coverage to ensure such incident does not happen again.